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Rohlik Group · Turnover bonus optimisation

How Rohlik recovered €240K by catching turnover bonus drift before year-end.

€240K/yr

direct margin recovered

250 hrs/week

freed for commercial work

The challenge

Bonus drift was showing up when it was too late to negotiate.

Turnover bonuses look simple until hundreds of supplier and brand combinations are spread across markets, sheets, and monthly supplier replies. Before Duvo, category managers picked a realistic tier from memory, chased suppliers for year-to-date sales, and transcribed replies that arrived as Excel files, plain text, or screenshots. Drift surfaced at year-end, after the window to intervene had already closed.

How DUVO improved the workflow

From signal to verified outcome.

Each step runs autonomously. Every action is logged, traceable, and reviewable.

01

Pre-Fills the Right Tier

Duvo pulls last-year sales from Snowflake and selects the realistic bonus tier per supplier and brand into the Bonus Tracker.

02

Chases Suppliers Monthly

The agent sends templated outbound emails for year-to-date sales updates so category managers do not have to run the monthly chase by hand.

03

Parses Every Reply Format

Supplier responses are ingested whether they arrive as Excel files, plain text, or screenshots, removing the manual transcription step.

04

Computes Live Variance

Duvo calculates year-to-date performance against the contracted tier and writes colour-coded variance directly into the tracker.

05

Flags Drift Before Year-End

When a supplier looks set to miss a threshold, the buyer is alerted while there is still time to intervene commercially.

06

Centralizes the Terms

Negotiated terms are saved back to the system of record so category teams are no longer maintaining separate versions of the truth.

The difference

Before and after DUVO.

Before

  • Bonus tiers picked from memory by each buyer
  • 17 Czech category managers maintaining separate sheets
  • Supplier replies manually transcribed from mixed formats
  • Missed thresholds discovered at year-end, often too late

After DUVO

  • One central tracker with a clear audit trail
  • Monthly variance visible while action is still possible
  • Supplier replies parsed automatically from Excel, text, and screenshots
  • Category managers returned to negotiation instead of data wrangling

Systems involved

Snowflake/TableauExcelGoogle SheetsSupplier email

The difference DUVO makes

  • €240K per year of direct margin recovered on one workflow
  • 250 hours per week removed from data wrangling and supplier chasing
  • ~6 category managers returned to commercial negotiation
  • Live across all 17 Czech category managers
  • Rollout under way in Germany, Austria, Hungary, and Romania
  • Cross-market consistency with no year-end version-control dispute

Quote

Duvo automated our supplier-term negotiations, making them seamless and auditable. We saved a month in annual processes, and freed our team for strategic tasks. The impact on our operations is profound.

Olin Novak

CRO, Rohlik Group

See it in your operation

Start with one process. See it run.

Pick the workflow that keeps slipping. We'll show you what changes when it actually runs.