Customer stories.

Published results from live operations. Not a pilot. Not a demo. The work that runs every day and can be reviewed in the open.

Rohlik Group · Out-of-stock prevention

How Rohlik moved inbound confirmations from 52% to 90% and acted on every OOS signal.

When a product is running low, the next sale depends on whether the inbound delivery is confirmed before warehouse cut-off. Rohlik had the signals, but they were scattered across SAP, warehouse systems, supplier emails, slot bookings, and stock data. Disponents could manually triage roughly 8 products per day per market, business hours only. Overnight, weekends, and long-tail supplier follow-up still left too many signals unresolved.

Verified

52% → 90%

inbound confirmations before cut-off

Verified

100%

of OOS signals reviewed and acted on

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Rohlik Group · Invoice reconciliation

How Rohlik protected €3.5M by fixing inbound invoice errors at the source.

At Rohlik scale, a supplier delivery note that does not match the PO, goods received, or invoice is not a clerical issue. It blocks inbound, ties up working capital, creates fresh-category waste risk, and can leave AP clearing invoices for goods that never physically arrived. Across five markets, the expensive part was not just finding the mismatch. It was tracing the root cause and fixing the data so the same error did not come back on the next delivery.

€3.5M/yr

protected across revenue and margin

18 → 3.4 hrs/day

disponent workload compressed

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Rohlik Group · Turnover bonus optimisation

How Rohlik recovered €240K by catching turnover bonus drift before year-end.

Turnover bonuses look simple until hundreds of supplier and brand combinations are spread across markets, sheets, and monthly supplier replies. Before Duvo, category managers picked a realistic tier from memory, chased suppliers for year-to-date sales, and transcribed replies that arrived as Excel files, plain text, or screenshots. Drift surfaced at year-end, after the window to intervene had already closed.

€240K/yr

direct margin recovered

250 hrs/week

freed for commercial work

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Rohlik Group · Annual negotiations

How Rohlik Group closed annual negotiations 1 month faster and freed 60 FTEs for strategy.

For a high-growth retailer, the annual negotiation determines the year's margin. But the process was throttled by manual execution. Critical terms (rebates, volume incentives) were buried in thousands of email threads, and every week of delay meant operating on old terms — bleeding potential margin.

~80%

of the negotiation workflow automated

1 mo.

cut from the annual negotiation cycle

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Rohlik Group · Variance reporting

How Rohlik Group automated 100% of variance reporting to cut month-end close by 10%.

Modern finance teams use tools like FloQast, but they lack the throughput to feed them. Highly paid analysts spent days manually logging into disparate ERPs and portals to download CSVs. This created data drift, Friday panic, and a lack of auditability for the CFO.

100%

of variance report retrieval automated

~10%

cut from month-end close

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Rohlik Group · Finance operations

How Duvo automated 100% of daily transfer logging and freed 20% of finance team time.

In high-volume grocery, goods constantly move between "Reserve" and "Repack" zones. Tracking these moves required a manual "WMS-to-Finance" copy-paste loop. A single typo created "Phantom Inventory" — where the system thinks stock exists, but the shelf is empty — killing sales and availability.

100%

of daily transfer logging automated

20%

of finance team time freed

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Mid-sized retailer · Availability recovery

How a mid-sized retailer improved stock availability by 15% in 2 weeks. No APIs. No IT.

The retailer generated proposed supplier orders inside in-house-built tools, but core products still suffered from persistent stock-outs. Orders were often suboptimal — wrong timing, wrong quantities, missed constraints. Manual checking couldn't scale to thousands of SKUs, and traditional integration work like APIs or refactoring internal tools was too slow given IT capacity constraints. The result: industry average baseline availability on A+B products, with millions in lost sales sitting on the table.

+15%

stock availability improvement

~€1.5m

annualized net sales recovered

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Rohlik Group · New capability

From commodity data to 120 SKUs renegotiated and €1.45M saved in one week.

Rohlik Group buys thousands of commodity-linked SKUs across five European markets. Dairy, coffee, cocoa, oils. Prices move constantly. Most retailers track those markets quarterly at best. Many do not track them at all, including Rohlik Group. The buying team that should be negotiating better terms was spending days and weeks on something else first. Ten category managers, pulling data from different sources, trying to see where prices had moved.

120+ SKUs

renegotiated with 15+ suppliers in one week

€1.45M+

in annualized savings closed

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